E-commerce Order Management Sign in

Retail & E-commerce

E-commerce Order Management

E-commerce Order Management gives retail operations teams a workspace for customers, products, promotions, tax schemes, orders, order items, fulfillments, return merchandise flows, open returns queues, shipment milestones, payment status, discounts, and order totals.

Start freeSign in See what it covers

Schema, views, workflows, and roles stay connected in one workspace.

Operating threadBusiness Overview
  1. 01Review prioritiesOpen Business Overview to review the records and work that need…
  2. 02Keep work currentCreate and update operational records as work moves forward.
  3. 03Track outcomesUse the app's retail & e-commerce views to monitor progress and…
One connected workspace

One connected Retail & E-commerce workspace — schema, views, workflows, and roles included.

What's inside

E-commerce Order Management, ready to run.

E-commerce Order Management gives retail operations teams a workspace for customers, products, promotions, tax schemes, orders, order items, fulfillments, return merchandise flows, open returns queues, shipment milestones, payment status, discounts, and order totals.

RETAIL & E-COMMERCE / 01

Customer and product masters

Customer and product masters is included as part of the published app starting point.

RETAIL & E-COMMERCE / 02

Orders and order item line details

Orders and order item line details is included as part of the published app starting point.

RETAIL & E-COMMERCE / 03

Fulfillment records for pick, pack, ship, carrier, tracking, and delivery

Fulfillment records for pick, pack, ship, carrier, tracking, and delivery is included as part of the published app starting point.

RETAIL & E-COMMERCE / 04

Returns and open returns queue

Returns and open returns queue is included as part of the published app starting point.

RETAIL & E-COMMERCE / 05

Promotions and tax scheme setup

Promotions and tax scheme setup is included as part of the published app starting point.

RETAIL & E-COMMERCE / 06

Channel references, payment state, shipping fees, discounts, and totals

Channel references, payment state, shipping fees, discounts, and totals is included as part of the published app starting point.

WORKSPACE / 07

Business Overview

Read-only commerce command center for revenue, order flow, fulfillment, refunds, stock risk, and recent order activity.

How it works

From published app to your operation.

Read-only commerce command center for revenue, order flow, fulfillment, refunds, stock risk, and recent order activity.

  1. 01

    Install the app

    Create a new app in your workspace from the published catalog copy.

  2. 02

    Review the schema

    Start with 10 tables and the included relationships, forms, and views.

  3. 03

    Adapt the workflow

    Update fields, Proto workflows, permissions, and reports around the process you actually run.

  4. 04

    Invite the team

    Bring users into the workspace and operate from the same app instead of a disconnected spreadsheet stack.

Open Business Overview

Built for the whole team

One workspace, every role.

Operators, managers, and builders work from the same Retail & E-commerce app.

Operators

Daily teams

Run E-commerce Order Management with the tables and views needed for repeated operational work.

Managers

Approvals and visibility

Track exceptions, review work, and keep the team aligned from a shared workspace.

Builders

Ready to extend

Start from a real app structure, then adapt fields, screens, Proto workflows, and reports.

Rollout

From install to operating model.

Adopt the app at your pace — start on day one, then configure, operate, and scale.

  1. Day 1

    Install

    Create the app, inspect the included schema, and open the first records.

  2. Week 1

    Adapt

    Rename fields, add missing views, and connect the first Proto workflow.

  3. Month 1

    Operate

    Move real work through the app and refine reports from production usage.

  4. Quarter 1

    Scale

    Invite more teams, connect APIs, and standardize the operating model.

FAQ

Common questions.

What gets installed with E-commerce Order Management?

The published app copy is installed into your workspace with its schema, views, forms, and configured starting data according to the publication settings.

Can I change the app after installing it?

Yes. The installed app is yours to edit. You can change tables, fields, views, permissions, workflows, and reports.

Start

Start with the complete application.

E-commerce Order Management installs as a normal ERP·AI app in your workspace — edit tables, views, workflows, and roles freely. ERP·AI handles product access and any implementation support.

Product access

Published app

Install a working Retail & E-commerce workspace with real structure on day one.

  • 10 Tables
  • 140 Fields
  • 8 Proto
  • 4 Reports
Start free

Operational rollout

Scoped to your team

Configure, migrate, validate, and launch the processes your team runs every day.

  • Process and role configuration
  • Data migration and integrations
  • Launch and ongoing support
Discuss a rollout

Support

Bring us the real operation.

Questions about fit, migration, or rollout? Talk with the team that can connect the software to the way your operation works.

support@erp.ai
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